Privacy Policy

1. Introduction

Welcome to Leadup's Privacy Policy. This document outlines how we collect, use, and protect your information when you use our services. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information Collection and Use

We collect several different types of information to provide and improve our service:

2.1 Google Account Data

When you use Google Sign-In and/or connect your Google Ads account, we access and process the following data:

Account Information

• Basic profile information (name, email address)
• Account preferences and settings

Google Ads Data

• Google Ads account information and campaign data
• Campaign performance metrics and statistics
• Search terms and keyword data
• Geographic targeting information

We use this data specifically to:

• Create and manage your LeadUp account
• Provide personalized user experience
• Send important account notifications
• Provide campaign management and optimization services
• Generate performance reports and analytics
• Identify optimization opportunities
• Monitor campaign budgets and spending

We do not sell your Google account data to third parties. We may share this data with:

• Our authorized service providers who help us operate our platform
• Your team members who have been granted access to your account

2.2 Call Data

• Audio recordings of customer service calls
• Call transcripts and analysis
• Lead scoring and qualification data
• Customer interaction metrics

2.3 Technical Data

• API usage statistics
• System logs and performance data
• Error reports and debugging information

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Improve our website and user experience
• Communicate with you about our services
• Send you marketing communications (with your consent)
• Respond to your inquiries and support requests
• Monitor and analyze usage patterns and trends

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

We may use third-party service providers to help us operate our business and website or administer activities on our behalf. These providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5.1 Google Services Integration

Our application integrates with Google services through their APIs. When you connect your Google account:

• We only access the data necessary to provide our services
• We follow Google's API Services User Data Policy
• We do not transfer your Google account data to third parties except as necessary to provide our services
• We maintain appropriate security measures to protect your data
• You can revoke our access to your Google account data at any time through your Google Account settings

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us: